Refund & Return Policy
We want you to be happy with your purchase. Please review the details below before placing your order.
All Sales Final
All purchases are considered final. We do not offer refunds or exchanges unless an item arrives damaged or defective.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within five (5) days of delivery at textbooks@gibbs-smith.com . Include your order number and clear photos of the issue so we can review and make it right.
Shipping Costs
Shipping fees are non-refundable.
Order Issues
We are not responsible for delays, lost packages, or issues caused by carriers. However, we will do our best to assist you in resolving any shipping concerns.
Contact
For any questions regarding your order, please reach out to us at textbooks@gibbs-smith.com.
By placing an order, you agree to the terms outlined above.