Frequently Asked Questions

Orders & Shipping

How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Shipping times vary depending on your location, but most orders arrive within 5–10 business days after processing.

Do you ship internationally?

We currently ship only within the United States. If you would like international shipping, please contact us for assistance.

Can I order using a purchase order (PO)?

We accept purchase orders when you work with one of our sales reps. Please reach out using this form.

Can I order classroom sets or more than 10 items?

We accept larger orders when you work with one of our sales reps. Please reach out using this form.

Products & Availability

What if an item is out of stock?

We often reprint items based on interest. Please contact us if you are interested in an out-of-stock product.

Do you offer Teacher Guides and other resources?

Yes! Teacher Guides, Correlation Guides, Teacher Tools, Unit/Chapter Assessments, Student Support Guides, PowerPoints, and other supplemental materials for educators are available when you order through our sales reps. Fill out this form to let them know your needs.

Do you offer digital versions of your textbooks?

Yes! All of our physical offerings have digital versions as well. Fill out this form to speak to a sales rep and them know your needs.

How can I learn more about all of the resources you offer for my state?

Please visit our company website at gibbssmitheducation.com.

Returns

What is your return policy?

All purchases are considered final. We do not offer refunds or exchanges unless an item arrives damaged or defective. Please see our full policy here.

What should I do if I received a damaged or incorrect item?

Please contact us as soon as possible with your order number and photos of the issue. We’ll make it right.